Frequently Asked Questions

Everything you need to know about your Guizio order.

When will my order ship?

Standard orders are processed within 2-3 business days. Once shipped, you will receive a tracking number via email to monitor your package's journey.

What is your return policy?

We accept returns on unworn, unwashed items with original tags attached within 14 days of delivery. Please note that certain sale items may be marked as final sale.

Do you offer international shipping?

Yes, we ship worldwide. Shipping costs and delivery timelines vary by destination and are calculated at checkout.

How do I determine my size?

Each product page features a detailed size guide. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our support team for specific measurements.

Can I modify or cancel my order after it has been placed?

To ensure fast delivery, we begin processing orders immediately. Please contact customer service within one hour of placement for any modification requests.

What payment methods do you accept?

We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Klarna for installments.