Returns & Exchanges

At Guizio, we want you to be completely satisfied with your purchase. We offer returns and exchanges on unworn, unwashed items with original tags attached within 14 days of delivery.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Prepare the Package

Securely pack your items in their original packaging, ensuring all designer tags and hygiene seals remain intact to qualify for a refund.

3

Ship the Item

Affix the prepaid shipping label provided through our portal and drop off the package at any authorized carrier location.

4

Receive Refund or Credit

Once our team inspects your return, a refund will be issued to your original payment method or a store credit will be sent via email within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing